Help & FAQ
Quick answers to the terms you'll meet around BoardOS, and what each part of the app is for.
Terms
- What is Quorum?
- The minimum number of eligible members who must be present for a meeting's decisions to be valid.
- What is Resolution?
- A formal motion or decision put to the board. Members vote; passed resolutions are recorded.
- What is Written consent?
- Approving a resolution in writing outside a meeting. Recorded when your org's threshold (unanimous or majority) is met.
- What is Minutes?
- The official record of a meeting. Drafted, then approved by the Chair and the Board; the final text is then locked.
- What is Acknowledgment?
- A per-person, per-version receipt that someone has read a document — Delivered, Opened, Acknowledged, or Refused.
- What is Task?
- A follow-up action item from a resolution, with an assignee and a due date.
- What is Audit log?
- A permanent, unchangeable record of every governance action — it cannot be edited or deleted.
- What is Roles?
- Chair, Member/Director, Counsel/Legal, Observer/Beneficiary, and Org Admin. Roles determine who can do what.
- What is Organization?
- A governed entity (company, trust, DAO, or association). Fully isolated — you only see orgs you belong to.
Around the app
- Members & roles
- This is your organization's roster. Invite people and assign each one a role — Chair, Member/Director, Counsel/Legal, Observer/Beneficiary, or Org Admin — which decides what they can see and do.
- Meetings
- Schedule a meeting here. Each one gets its own agenda, attendance tracking, resolutions, minutes, and board packet.
- Run this meeting
- Build the agenda, track attendance toward quorum, and raise resolutions for anything that needs a vote.
- Board packet
- A board packet bundles the documents and agenda items members need for this meeting into one package. Draft it, finalize it to lock the contents, then distribute it — every member is notified.
- Documents
- Upload board materials here. Mark anything must-read so BoardOS tracks who has received, opened, and acknowledged each version.
- This document
- See who has acknowledged this document, attach it to meetings, agenda items, or resolutions, and upload a new version if it changes.
- What is a resolution?
- A resolution is a formal motion put to a vote. Members vote for, against, or abstain; once it clears the approval threshold, it's passed and permanently on the record.
- What are minutes?
- Minutes are the official record of this meeting. Draft them, then route for Chair approval and Board approval — once approved, the final text is locked and can't be changed.
- Audit log
- Every governance action here writes a permanent entry. It can't be edited or deleted by anyone — that's what makes this your organization's legally defensible record.
- Reported upward
- This is the outbox of governance events BoardOS reports up to the wider CASAJAC stack. “Pending relay” just means the next hop hasn't been switched on yet — nothing here is broken or missing.
New board?
Work through the first-year program — twelve milestones that build a defensible governance record from scratch.
Still stuck?
Reopen the guided Tourfrom the top bar for a walkthrough of the page you're on, or contact support.